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Welcome to Clear Title Properties (Public Beta). We are currently in our testing phase and actively onboarding verified agents and properties.

Privacy Policy

Last Updated: August 2026

Clear Title Properties (the "Company", "we", "us", or "our") takes the privacy of your information seriously. This Privacy Policy describes the types of personal information we collect from you through our website (cleartitleproperties.in, including all sub-domains and microsites), the purposes for which we collect it, the parties with whom we may share it, and the security measures we take to protect your data. It also details your rights and choices under the Information Technology Act, 2000, the Digital Personal Data Protection Act (DPDPA), 2023, and applicable data protection regulations.

1. General & Electronic Record Declaration

(a) Electronic Record: This document is an electronic record generated by a computer system in terms of the Information Technology Act, 2000, and the amended provisions pertaining to electronic records in various statutes as amended by the Information Technology Act, 2000. This electronic record does not require any physical or digital signatures.

(b) Intermediary Guidelines: This Privacy Policy is published in accordance with the provisions of Rule 3(1) of the Information Technology (Intermediaries Guidelines) Rules, 2011, and the Information Technology (Intermediary Guidelines and Digital Media Ethics Code) Rules, 2021, that require publishing the rules, regulations, privacy policy, and Terms of Use for access or usage of the Platform.

(c) Co-Terminus Binding Agreement: The use of the Platform is solely governed by this Privacy Policy as well as our Terms of Use. The User unequivocally agrees that this Policy and the Terms constitute a legally binding contract, and the User's act of visiting, browsing, or utilizing any feature of the Platform constitutes full and final acceptance.

2. Data We Collect

We collect personal data to provide a transparent, clarity-first real estate experience. Categories of data collected include:

  • Contact Information: First and last name, email address, mobile number, postal address, city, state, and pincode. (We strictly do NOT collect Aadhaar numbers).
  • Professional & Compliance Data (Associates/Developers): RERA registration numbers, MahaRERA certificates, GSTIN, CIN/PAN for legal entities, self-declared compliance declarations, and service area pincodes.
  • Property Listing Data: Built property specifications, carpet area, expected sale price, maintenance charges, landmark identifiers, and legal title declarations. (Exact door/unit numbers are shielded and never displayed publicly).
  • Financial & Transaction Information: Payment transaction reference numbers, order IDs, payment method (UPI, NetBanking, Card), and billing records. Sensitive card numbers and UPI PINs are processed exclusively by our PCI-DSS compliant payment gateway partner and never stored on our servers.
  • Technical & Log Data: IP address, device fingerprints, operating system, browser type, referring URLs, pages visited, access timestamps, and session analytics collected via secure cookies and telemetry devices.

3. How We Collect Data

We collect Data through multiple lawful mechanisms:

  • Information You Provide: Data entered during account registration, property listing creation, developer onboarding, agent KYC submission, or contact inquiries.
  • Automated Technologies & Cookies: Essential session cookies and analytics pixels that measure website flow, improve navigation, and safeguard security. You may disable cookies via browser settings, though certain interactive features may become inaccessible.
  • Communications & Lead Triggers: Data generated when you schedule site visits, reveal verified seller contacts, or submit inquiries via platform contact forms.

4. Lawful Purpose & Use of Data

Data collected by Clear Title Properties is processed on lawful grounds—including contract performance, legitimate business interests, statutory compliance, and explicit consent:

  • Facilitating zero-brokerage direct connections between genuine buyers, residential property owners, and certified RERA associates.
  • Operating our transparent listing fee structure (e.g. ₹0 first listing for direct owners, nominal anti-spam buyer access passes).
  • Enforcing role-based segregation to protect buyers from unauthorized broker solicitation or proxy listings.
  • Detecting, preventing, and mitigating identity fraud, spam, automated scraping by AI bots, and violations of our Terms of Use.
  • Generating aggregated, non-identifiable market demand metrics and regional pricing trends.

5. Data Sharing, Corporate Transfers & Disclosures

Clear Title Properties does not sell, rent, or lease your personal data to third-party telemarketers. Disclosures occur strictly under defined circumstances:

  • Direct Party Connection: When you deliberately unlock a property contact or submit an inquiry, your contact details are shared exclusively with the verified lister of that property.
  • Service Providers & Infrastructure Partners: Trusted technology partners providing transactional email routing, cloud hosting, and payment gateway infrastructure (Razorpay) under strict confidentiality agreements.
  • Business Transfers & Corporate Reorganization: In the event that Clear Title Properties enters into a merger, acquisition, corporate reorganization, or sale of assets, user data may be transferred as an essential business asset. The acquiring entity shall continue to be bound by the obligations of this Privacy Policy.
  • Statutory & Law Enforcement Disclosures: We may disclose data if legally obligated by a court order, summons, subpoena, or lawful warrant issued by competent Indian regulatory or judicial authorities (including Section 94 of BNSS and the Sahyog Portal).

6. In-App Communications & Statutory Chat Retention

To protect users from fraudulent real estate claims and comply with intermediary due diligence requirements under Indian law, in-app messaging is not end-to-end encrypted. Unencrypted communication logs are maintained on secure servers for 365 days before permanent purging. Even when a user deletes or hides a conversation from their client interface, records are retained in compliance with statutory audit obligations.

7. Data Principal Rights (DPDPA 2023)

In accordance with Chapter III (Sections 11–14) of the Digital Personal Data Protection Act, 2023, you hold the following specific statutory rights:

  • Right to Access Information: Request a summary of personal data being processed by us, the processing activities undertaken, and the identities of third-party service providers with whom your data has been shared.
  • Right to Correction & Erasure: Request the correction, completion, or updating of your personal data, or request permanent erasure of your account and personal identifiers when the purpose of collection is fulfilled or consent is withdrawn.
  • Right of Grievance Redressal: Access our readily available grievance mechanism to report concerns regarding personal data processing before our designated Grievance Officer, or escalate to the Data Protection Board of India.
  • Right to Nominate: Nominate an individual who, in the event of your death or incapacity, shall exercise your rights as a data principal under applicable regulations.

8. Third-Party Advertising & Affiliate Disclosure

Clear Title Properties may display contextual advertisements, curated home improvement recommendations, and affiliate links:

  • Affiliate Programs: We may participate in affiliate marketing programs (including the Amazon Associates Program and partner service networks), designed to earn referral commissions by linking to certified home decor, legal paperwork, interior, or home appliance services at no additional cost to you.
  • Third-Party Ad Networks: Third-party ad vendors, including Google and advertising networks, may use cookies, web beacons, or telemetry to serve ads based on prior visits to our platform or other websites. These cookies do not store personally identifiable contact information (such as your phone number or national ID).
  • Opt-Out & Cookie Controls: You can manage or disable advertising cookies through your browser settings or via public opt-out platforms (such as the Digital Advertising Alliance).

9. Data Security & Retention

We implement stringent technical, administrative, and physical safeguards—including Row-Level Security (RLS) on all database tables, SSL/TLS transmission encryption, and access controls. Data is retained for the duration of active service validity (e.g. 60-day listing lifecycle, 180-day profile activity cycle) and as required to fulfill legal, accounting, and anti-fraud obligations.

10. Minors & Children's Privacy

The Platform is not directed to individuals under the age of 18. We do not knowingly solicit or collect personal information from minors. If we discover that personal data of a minor has been submitted without verifiable parental/guardian consent, we take immediate steps to delete such records from our databases.

11. Grievance Redressal Officer

In accordance with the Information Technology Act, 2000, the IT (Intermediary Guidelines) Rules, 2021, and the DPDPA, 2023, the contact details of our statutory Grievance Officer are set forth below:

Grievance Redressal Officer
Clear Title Properties
Location: Pune, Maharashtra, India
Official Support:
Statutory Grievance:

Grievances and data principal requests will be formally acknowledged within 48 hours and disposed of in accordance with statutory timelines (within 30 days).

12. Dispute Resolution, Arbitration & Exclusive Jurisdiction

(a) Amicable Mediation: In the event of any controversy, claim, or dispute arising out of or relating to this Privacy Policy or the processing of Data, the parties shall make good faith efforts to resolve the dispute through mutual negotiation within thirty (30) days of written notice.

(b) Sole Arbitration: If the dispute cannot be amicably settled within thirty (30) days, it shall be referred to and finally resolved by arbitration administered by a Sole Arbitrator appointed by Clear Title Properties in accordance with the Arbitration and Conciliation Act, 1996. The arbitration proceedings shall be conducted in the English language, and the seat of arbitration shall be Pune, Maharashtra, India.

(c) Exclusive Jurisdiction: This Policy shall be governed by and construed in accordance with the laws of the Republic of India. Subject to the arbitration clause above, the competent courts at Pune, Maharashtra shall have sole and exclusive jurisdiction over any legal proceedings arising hereunder.